Miguel Scerri Diacono

VP, Enterprise IT Governance @Allied World

Ottawa, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2019 — Present

VP, Enterprise IT Governance @Allied World

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ON, CA

EDUCATION

1990 — 1992

University of Malta

Foundation, Computer Science

SKILLS

Technology Change ManagementService-Level Agreements (Sla)Computer Hardware TroubleshootingVendor ManagementIntegrationItil Service StrategyActive DirectoryInformation SecurityInformation TechnologyEnterpriseItilIT ManagementEnterprise ArchitectureData CenterClient SupportInternational ConsultingBusiness ContinuityInfrastructureIT Service ManagementChange ManagementIT GovernanceComptiaIT StrategyProcess ImprovementMicrosoft ExchangeDisaster RecoveryAnalysisProject Management Office (Pmo)IT InfrastructureIT Infrastructure ManagementComptia Server+Budget ManagementTroubleshootingCisco TechnologiesPmoLeadershipBusiness Process ImprovementIT Project & Program ManagementNetworkingIT & Business Strategy Alignment

ABOUT MIGUEL SCERRI DIACONO

I have devoted my career in Information Technology (IT) to be a catalyst facilitating operational success for global partners and clients. I have had the opportunity to develop and lead global teams to deploy comprehensive IT operations, strategies, and solutions for banking and technology clients, notably Citibank’s and PriceWaterhouseCooper’s teams and customers in European and Asia Pacific markets. Highlights of my success include:⇨ growing high-performing, client-facing teams ⇨ maintaining multimillion-dollar budgets⇨ streamlining company-wide processes⇨ excellent organizational, analytical and influencing skillsMy business acumen coupled with my technical competency has helped me surpass company goals and exceed client expectations. I hold ITIL Foundation IT Services Management, Advanced Office Automation Technology and EU GDPR F certifications, and I am proficient in the following frameworks / technologies: ⇨ COBIT2019⇨ ITIL IT Services Managment⇨ EU General Data Protection Regulation⇨ Windows MCSE (Messaging)⇨ Linux+⇨ Server+ ⇨ Network+ ⇨ A+ ⇨ Cisco Systems (CCNA)⇨ Certified Sonicwall Security Administrator⇨ Sailpoint - IdentityNowI offer a commitment to essential values such as a collaboration and leadership in my work style, and clear foresight to navigate around potential operational risks. I am seeking connections with other IT leaders and companies seeking partnerships in this exciting, challenging, and ever-changing industry.

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Miguel Scerri Diacono — VP, Enterprise IT Governance at Allied World in Ottawa, CA | Unifers