Miguel Ocampo
Customer Success @ Togetherwork | B2B SaaS
- Role
- Enterprise Solutions - Team Lead at Togetherwork
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Miguel Ocampo
Dynamic and results-driven professional with a robust background in Customer Success, Account Management, and B2B SaaS. I am passionate about strengthening client relationships and driving sustainable growth through proactive engagement and strategic account management.In my career, I\'ve delivered measurable success in high-impact roles. At HubSpot, I collaborated closely with Account Executives to build pipeline and secure mid-market and enterprise clients. Previously at Kaseya, I managed a portfolio of 60+ accounts, increasing annual recurring revenue through targeted cross-sells, upsells, and renewals. Additionally, my entrepreneurial experience co-founding Shine Automation sharpened my skills in client acquisition and operational system development.At Oracle Corporation, I engaged with executives in the software vendor and manufacturing sectors, contributing to over $5.9M in revenue through strategic outbound campaigns. This journey has reinforced my commitment to customer success and satisfaction, along with expertise in tools like Salesforce, HubSpot, and Zendesk.Driven by a commitment to deliver exceptional results, I am always exploring ways to leverage my skills and experience to help organizations achieve their growth objectives.
Experience
Enterprise Solutions - Team Lead
Mar 2026 — Present
Leads a team of Solutions Consultants overseeing Enterprise Onboarding and Professional Services
Education
Florida International University - College of Business
Bachelor's of Business Administration, Marketing
2018 — 2021
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