Miguel Garcia
Small Business Customer Service Representative @Wells Fargo
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WORK HISTORY
Small Business Customer Service Representative @Wells Fargo
US
Wells Fargo is an American multinational financial services company with a significant global presence operating in 35 countries and serving over 70 million customers worldwide.• Perform complex financial product services and select customer segments through a variety of channels and handling escalated, complex inquiries and issues.• Identify and resolve escalated, complex non routine inquiries from internal and external customers.• Perform research to resolve complex customer problems including partnering with the centralized complaint function to review data and report trends to management.• adhering to policies, procedures, and regulatory banking requirements
EDUCATION
University of North Texas
BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
SKILLS
ABOUT MIGUEL GARCIA
Small Business Customer Service Representative
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