Miguel Carrera Chang
Director | Enterprise Risk & KYC Transformation | Driving Digital Modernization Across Global Banking Platforms
- Role
- Director, Kyc Strategic Oversight at BNY
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Miguel Carrera Chang
I am a senior banking and fintech transformation leader with 15+ years of experience driving enterprise-scale product, risk, and digital modernization initiatives within global financial institutions.I specialize in aligning regulatory compliance, KYC strategy, and digital product innovation to accelerate client onboarding, strengthen risk controls, and enhance operational efficiency across complex organizations.Throughout my career at BNY, I have led enterprise programs exceeding $50M in scope, built and scaled high-performing global teams, and partnered with senior executives to modernize onboarding platforms, streamline compliance processes, and improve cross-functional execution.My leadership focus includes:• Enterprise KYC transformation & regulatory modernization• Digital product strategy & platform optimization• Risk governance & control enhancement• AI-enabled onboarding innovation• Cross-functional program leadership at global scaleI am passionate about building resilient operating models that balance growth, client experience, and regulatory integrity.
Experience
Director, Kyc Strategic Oversight
Sep 2024 — Present · Pittsburgh, PA, US
Drive enterprise-wide KYC transformation initiatives, optimizing onboarding platforms to enhance client and operational outcomes- Oversee cross-functional teams to align product strategy with risk management and regulatory compliance requirements- Implement innovative solutions improving operational efficiency across the organization.
Education
University of Massachusetts Lowell
Bachelor’s Degree, Information Technology: Business minor
2016
Skills
- Credit Cards
- Mortgage Lending
- Consumer Lending
- Process Improvement
- Financial Services
- Crm
- Banking
- Kyc
- Risk Management
- Relationship Management
- Operational Risk Management
- Loan Servicing
- Management
- Customer Service
- Team Leadership
- Credit Analysis
- Salesforce.com
- Training
- Customer Satisfaction
- Sharepoint
- Retail Banking
- Loss Mitigation
- Anti Money Laundering
- Microsoft Office
- Sales
- Collections
- Commercial Banking
- Coaching
- Time Management
- Credit Risk
- Six Sigma Knowledge
- Spanish-Speaking
- Financial Analysis
- Human Resources
- Business Process Improvement
- Underwriting
- Customer Relationship Management (Crm)
- Challenge Driven
- Leadership
- Mortgage Servicing
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