Miguel A. Fonseca
Cargo Office Agent - Exports @Swissport
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WORK HISTORY
Cargo Office Agent - Exports @Swissport
Los Angeles, CA, US
As a Cargo Office Agent, I process and keep records of freight & cargo for United Airlines, care of Swissport International AG at Los Angeles International Airport (LAX).Preparation of airline & customs documentation. Documents are reviewed & edited/updated accurately in an efficient & timely manner, utilizing various applications and platforms. All paperwork is reviewed & corrected prior to the release of cargo. Assurance of proper compliance with local & international laws and regulations, as well as maintaining applicable safety & quality standards.Providing excellent customer service to our clients & their drivers, helping them to ensure their satisfaction. Verification of account status, TSA status & all applicable clearances.Rebooking of flights for delayed cargo, as needed.Conduct warehouse inventory for import cargo & freight as needed.Los Angeles World Airports SIDA badge holder for restricted area access.
EDUCATION
Swank Audio Visuals National Training & Development Center
Management, Sales and Equipment Courses
Grossmont College
Television & Radio Broadcasting
SKILLS
ABOUT MIGUEL A. FONSECA
I am a seasoned customer service and support professional with 10+ years of experience…
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