Miguel Fajardo

About Miguel Fajardo

Driven executive with industry discipline and expertise in leading progressive organizations, developing & deploying operational strategies, and solutions, maximizing the performance of operations, supply chains, and post M&A integrations of multi-million-dollar warehouse facilities. Extremely effective at bridging strategy to implementation while building high performance work teams. Skilled at quarterbacking in ambiguous situations, times of uncertainty and change, connecting-the-dots, and providing confidence in direction to executive leadership, sales, customers, and operations. This includes large-scale integrations andcorporate restructuring. Strong industry experience and institutional knowledge in warehousing, distribution, inventory management for digital retail and consumer retail. Talent for developing high-potential employees, making effective decisionsunder unfavorable conditions, and quickly revising tactics to achieve goals within aggressive time frames. Successful at motivating all levels of employees to focus on increased profitability and an inclusive work environment that supports core values of a company. Strong at communicating and collaborating with front-line operators to galvanize around a vision, mission, andoutcomes. Bilingual: English and Spanish.KEY PROFICIENCIESStrategic Planning M&A, Divestitures, Integrations Operations ManagementWarehouse Management Distribution Management Organizational TransformationRisk Management Project Management Budget & ForecastingNew Business Development Channel Development Customer Relationship ManagementProduct Management Budgeting & Forecasting Channel DevelopmentDemand Planning Demand Forecasting Demand ManagementSales & Operations Planning Capacity Requirement Planning Distribution Requirement PlanningWarehouse Management System Leadership Development Training & Development

Experience

1. Senior Operations Manager - Launch Operations & Solutions

   ShipMonk

   Apr 2023 — Present · Fort Lauderdale, FL, US

   Provide leadership and cross-functional team leadership with partner departments to execute the strategy and initiatives for the preparation of three (3) new facilities. This included leading a team of managers, analysts, and operations specialists in project planning for layout design, equipment installation, and infrastructure setup.Quarterback the post M&A integration to include implementing and integrating technology solutions in four (4) warehouses to the existing warehouse management system.Responsible for designing, developing, implementing, and documenting standard operating procedures for newly created launch operations role.Responsible for leading the inspection of all ShipMonk fulfillment centers to ensure standardization and compliance.Led the identification, deployment, testing, and support for over 7 new warehouse management system features that provides a competitive position for ShipMonk services and service delivery.Responsible for providing operational expertise for post launch support to ensure a smooth transition from launch operations to steady-state operations, providing support and guidance as needed while also continuously evaluating and efining processes to improve efficiency, reduce costs, and enhance service quality.Act as a thought partner and trusted advisor to senior executives and business leaders for the development of launch strategies that align with the company’s overall business objectives and growth plans.

Education

• Keller Graduate School of Management of DeVry University

  Master of Business Administration - MBA, Global Supply Chain Management

  2024

• Pontificia Universidad Católica Madre y Maestra

  Business Administration and Management, General

  2000 — 2002

• DeVry University

  Bachelor of Professional Studies, Global supply chain managment

  2015 — 2024

• Keller Graduate School of Management of DeVry University

  Project Management, Master of Project Management

Skills

• Military Operations
• Stock Replenishment
• Management
• Team Building
• Distribution Center Operations
• Force Protection
• E-Commerce
• Military Training
• Military Experience
• Security Clearance
• Logistics Management
• Program Management
• Training
• Logistics
• Warehouse Control
• Recruiting
• Personnel Management
• Command
• Distribution
• Military
• Veterans
• Communication
• Military Logistics
• Warehouse Management
• Leadership Development
• Fullfillment
• Warehousing
• Public Speaking
• Customer Service
• Microsoft Word
• Team Leadership
• Operational Planning
• Quality Control
• Inventory Management
• Operations Management
• Leadership
• Warehouse Operations
• Microsoft Excel
• Time Management
• Distribution Center Management