Miguel Z.

About Miguel Z.

Box is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.As a Recruiting Operations Manager I focus on building simple, scalable systems that power how we attract, engage, and hire great talent. I consolidate and optimize our recruiting tech stack—Box, Workday, Greenhouse, ModernLoop, Findem, TalentWall, and more—designing workflows, automations, and integrations that are repeatable, data-driven, and AI-enabled.I lead complex, cross-functional initiatives from business case to launch, partnering with Talent leadership, People Ops, People Analytics, Legal, IT, and key vendors. I own tools, data, and reporting, and I translate insights into clear decisions and executive-ready updates.I’m a tools, AI, and data enthusiast who cares deeply about candidate and recruiter experience. My goal: a seamless, efficient recruiting ecosystem that scales with the business and keeps us at the forefront of modern talent acquisition.

Experience

1. Recruiting Operations Manager

   Box

   Aug 2025 — Present · Chicago, IL, US

   Support building a world-class Recruiting tech stack and process optimization leveraging Box\'s own product/tools (including Box AI) as appropriate, and utilizing our operational toolkit regularly and efficiently.Use data to analyze and optimize our talent processes; help identify new tools and technology that fill tech stack gaps, as well as integrations between current tools and Box’s own features and functionality, improving Talent team operations.Identify opportunities to improve operational excellence and efficiency in our talent processes (ie offer letters, GDPR requirements, etc) by leveraging tools, systems, reports and data insights.Manage and resource the queue of incoming ops-related requests.Own and iterate on recruiting capacity planning and workload balancing, suggesting ways to flex team members to support changing business needs.Build strong partnerships with cross-functional business groups, Recruiting leadership, and external vendors to ensure efficient enablement and optimal use of tools, data, and processes, while anticipating future trends, needs, and functionalities.Craft detailed project plans and business cases that set the direction of strategic initiatives.

Education

• DePaul University

  Bachelor of Science - BS, Health/Health Care Administration/Management