Miguel V.
Datacenter Technician @TEKsystems
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WORK HISTORY
Datacenter Technician @TEKsystems
Quincy, WA, US
Data Center Break-Fix Technician — Microsoft (TEKsystems)Quincy, WA · Aug 2024 – PresentProvide hands-on break/fix support across Microsoft’s datacenter facility, troubleshooting hardware, network, and system-level issues to keep large-scale infrastructure online and reliable. Experienced in diagnosing faults from the rack level down to component level, ensuring fast recovery and minimal downtime for critical services.• Perform advanced break/fix repairs on servers, GPU clusters, and network devices• Troubleshoot network connectivity issues, including IPv4/IPv6 addressing, DHCP conflicts, routing, and switch port configurations. • Execute structured cabling and perform link investigations.(multimode/singlemode, AOC, PSM4, PLR4) testing light levels and DBM using OPM, scopes, and Phynet.• Identify and resolve POST/boot failures, firmware mismatches, and corrupted BMC/BIOS images using recovery tools and software. • Diagnose and remediate MAC address conflicts, VLAN misconfigurations, and DHCP lease issues impacting server registration and network availability.*Core Skills: Break/Fix · Hardware Diagnostics · IPv4/IPv6 · DHCP · MAC Addressing · VLAN Troubleshooting · BIOS/BMC Recovery · Fiber & Copper Testing · Incident Response · Root Cause Analysis · Datacenter Safety & Compliance · Change Management · Cross-Functional Collaboration
EDUCATION
Quincy High School
High School Diploma, Computer and Information Sciences and Support Services
ABOUT MIGUEL V.
Data Center professional with hands-on experience supporting IT infrastructure in…
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