Miguel Torres
Senior Community Manager at First Service Residential
- Role
- Senior Community Manager at FirstService Residential
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Miguel Torres
I\'m a Senior Community Manager with 5 years of hands-on experience in building and empowering communities. My expertise spans community development and engagement, including direct oversight of onsite teams and diverse HOA portfolios. I pride myself on my ability to foster strong relationships, drive client satisfaction through strategic planning, and expertly navigate challenges with effective problem-solving and adaptability. My passion is creating loyal, active communities through clear communication and efficient execution.
Experience
Senior Community Manager
Apr 2024 — Present
Supervise and develop onsite community management staff, overseeing comprehensive training, retention initiatives, and performance management to foster high-performing teams.• Successfully managed and executed large-scale Community projects, including major renovations and infrastructure upgrades, from conception to completion. • Conduct professional interviews for new hires, ensuring the recruitment of highly qualified individuals who align with organizational standards and community needs.• Ensure strict adherence to all civil code and legal document requirements, maintaining full association compliance and mitigating potential risks.• Provide expert guidance and strategic direction to Boards of Directors on all property management needs, facilitating informed decision-making and efficient operations.• Develop and contribute content for community websites and newsletters, enhancing resident communication and engagement based on Board directives.• Recognized for excellence by industry leaders: Nominated for the CAI-Community Association Institute 0 to 6 Year Portfolio Manager Award.• Acknowledged for outstanding company contributions: Nominated for the FirstService Residential Associate of the Year Award for 2024.• Manage and prioritize all client communications, meticulously tracking deadlines and updating the Connect Database to ensure timely and effective resolution.
Education
Cypress College
Business
2010 — 2012
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