Miguel Tapasco
Senior Project Manager @Dignity Health
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WORK HISTORY
Senior Project Manager @Dignity Health
Phoenix, AZ, US
Sr. Project Manager\\PgM for major revenue cycle transformation portfolio involving 42 hospitals in 3 states• Managed Optum360 portfolio, a major multi-year revenue cycle program with a budget in excess of $30 million• Oversaw development & implementation of over interfaces• Implemented enterprise-wide document scanning solution for revenue cycle team• Managed transition and consolidation of all vendors for Dignity Health on an enterprise level. Worked in partnership with Optum 360 on this initiative. Project labor budget over $2 million• Clinical projects: Senior PM on an Electrophysiology Lab project with a budget of $2.1 million. Project included installation and configuration of bio-medical equipment, as well as storage and virtual machine servers• Communicated across different departments with multiple directors to identify critical milestones for the WBS• Serviced up to line project schedules; developed & updated schedules within portfolios• Independently advised and educated revenue cycle team on projects deadlines to ensure seamless continuity• Ensured success by emphasizing tasks focused on scope variations, upcoming tasks, resolutions, and project troubleshooting• Developed and maintain project schedules, budgets, and staffing profiles. Develop multi-year staffing forecasts and providing regular project status to senior leadership and executives• Manage risks and issues for all projects from identification through resolution; RAID logs• Develop project charters, business requirement documents, technical requirement documents, privacy impact assessments, security reviews, disaster recovery plans, testing plans, HIPAA documentation, SBAR’s, & project closure.• Managed following vendors\\systems: Optum360 (eFR\\Claims Administrator\\Medicare RT\\CAC), ConneXion Engine, Soarian Document Management, Abbott\\St. Jude, Biosense, Siemens, Philips, Cerner, Invision, Med-Series 4, Data Ark, McKesson, Meditech, Cisco, Rhapsody, Connance\\Waystar
EDUCATION
University of Phoenix
Bachelor of Science (B.S.), Information Technology
Northern Arizona University
Master's degree, Administration, Project Management
ABOUT MIGUEL TAPASCO
o Senior program\\project director with the following experience:o 25 years healthcare (acute & ambulatory)o 24 years full Revenue Cycle (Patient Access, HIM, Billing)o 21 years program & project managemento 16 years working with Epic systemso 11 years clinical\\technical\\medical device projects• Specializing in Epic system Director\\Program Manager roles for enterprise-level, multi-state, and multi-entity organizations• Liaison between Executive leadership, stakeholders, and Epic representatives• Multi-year program engagement, strategy and roadmap development, forecasting, steering committee and advisory board leadership• Experience in managing assets, budgets, schedules, senior-level reporting, risks, issues, personnel (project managers, analysts, specialists), technical and 3rd party vendor teams, training, testing, command center and post go-live support• Program\\project management including revenue cycle, clinical (Clinical Informatics), infrastructure, medical devices, data conversion, interfaces, cutover and technical dress rehearsal (TDR)• Epic implementation (Phase 0-4) and optimization (Phase 5-6) management• Epic Community Connect, Full Installation, and M&A program development and project execution• Project Management tools: Epic Orion, Confluence, HP PPM, HP ALM, PlanView, Clarity PPM, SmartSheets, Monday.com• Methods: Waterfall, Agile, Lean Six Sigma DMAIC, Scrum and SDLC• EHR system experience: Epic, Cerner, Invision, Med-Series 4, McKesson, Athena, Allscripts, Meditech, CPSI, Greenway and MedHost
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