Miguel Gonzalez
Lead Director Strategic Planning @CVS Health
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WORK HISTORY
Lead Director Strategic Planning @CVS Health
Atlanta, GA, US
Lead process transformation and optimization initiatives that drive efficiency, effectiveness, quality, performance and business value delivery.Lead planning and execution of multiple projects in Shared Services and Finance and ensure they deliver value and meet deadlines.Lead internal and external stakeholders and third-party service providers relationship to deliver value to the organization according to service performance metrics.Lead timely and effective issue resolution, stabilization and process improvement of service delivery across Shared Service and Finance.Lead, train, mentor, coach and develop collaborative leaders across the organization that will identify, prioritize, and execute value creation and/or strategy execution projects to create exceptional return on investment,
EDUCATION
Georgia State University
Master of Business Administration (M.B.A.), Finance
Universidad de Los Andes
Engineer's Degree, Computer Science
SKILLS
ABOUT MIGUEL GONZALEZ
Senior leader with extensive experience in Shared Services, Global Business Services, and Finance Transformation (Operations, Corporate) Led global process and digital transformation through standardization, streamlining, scaling and automation. Led scaling of finance and accounting processes across five global Shared Services Centers and 1200+ associates. Led transition to outsource activities to Managed Service Provider for FTEs. Led strategic partnerships and governance with operations leaders and external providers to drive service stabilization and transformation.Led change management, communications, training, and process improvement for global initiatives. Key Strengths:Process Transformation | Leadership | Shared Services | Business Services | Finance & Accounting Reporting & Analytics | Data Strategy & Governance | Information TechnologyOperational Excellence & Productivity | Change Management & CommunicationsTechnical Skills• SAP, Salesforce, Blackline, Microsoft Office • Software as a Service• Robotics (RPA)• Power BI, Tableau, SAP Analytics Cloud• User Experience Design with Solutions Development, Implementation, and Sustainability• Solutions Testing, Training, Change Management• IT and Vendor Relationship Management and Client Engagement• Coca-Cola Operational Excellence certified • Coca-Cola Agile certified • Coca-Cola User-centric Design certified
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