Miguel Gonzalez Romo
Salesforce Certified Administrator
- Role
- Clicked Learning Community Member at Clicked
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Miguel Gonzalez Romo
Bilingual Salesforce Certified Administrator with 2+ years of experience in end-to-end Salesforce implementations, data management, and user support. Skilled in NPSP, Nonprofit Cloud, and Sales Cloud, with a focus on streamlining processes and driving adoption for nonprofits and businesses. Proven ability to gather requirements, implement solutions, and troubleshoot technical issues to enhance organizational efficiency. In my free time I enjoy participating in Salesforce Community groups both learning and helping others to leverage Salesforce to improve productivity and efficiency for their employers and co-workers! I am also a member of a Salesforce Professional Development Program to fully understand the Salesforce Ecosystem and network to build valuable relationships in the Salesforce space.
Experience
Clicked Learning Community Member
Feb 2023 — Present
Worked in a team of 8 to elicit requirements, need analysis, and business case definition to scope a solution that meets a client\'s business challenges- Documented and analyzed business challenges impacting the user experience to then produce data- driven solutions- Improved business processes and efficiency in Salesforce using Elements.cloud to map current and future state processes- Present findings with peers and industry professionals - Worked effectively with others under short time constraints.
Education
Pi-tap
Salesforce Admin Cert
2020 — 2021
PepUp Tech
Salesforce Admin
2019
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