Miguel Elizaga
Senior Product Operations Manager @Asana
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WORK HISTORY
Senior Product Operations Manager @Asana
San Francisco, CA, US
Redesigned the company’s product discovery processes by developing and managing AI-powered teammates, introducing a scalable three-pillar framework to unify fragmented feature request channels and centralize customer insights, resulting in 80% PM satisfaction. Demoed my work to drive strategic deal closures with major clients such as Uber and Wasserman.• Shifted product outcome tracking from ARR to standardized R&D metrics, implementing OKR-driven frameworks that aligned product goals with measurable impact. This reduced Product and Data Science overhead and improved product execution velocity by 10%.• Launched a Machine Learning Feature Store and AI-powered analytics platform that streamlined model performance tracking and accelerated product experimentation across the company.• Led the rollout of a unified PM enablement platform by consolidating discovery resources, standardizing templates, and simplifying access to insights, improving PM satisfaction scores to 80%.• Supported the VP of Data in Chief of Staff capacity, owning quarterly planning, org health initiatives, and cross-functional OKR alignment for a 60+ person org.
EDUCATION
University of California, Berkeley, Haas School of Business
Bachelor of Science in Business Administration (BS)
SKILLS
ABOUT MIGUEL ELIZAGA
Hi! I’m a product operations leader with 10+ years of experience driving product discovery, AI strategy, and cross-functional execution across product, engineering, and finance. I specialize in building scalable systems that help product teams move faster and make better decisions.At Asana, I lead product operations and am an active member of our AI Council, driving initiatives like AI-powered discovery, a machine learning feature store, and a self-serve analytics platform.Previously, at Rapid (acquired by Nokia), I launched key customer-facing features, improved team velocity, and built feedback loops across Sales, CS, and Product. At Twilio, I led operations for 200+ stakeholders, achieving 85% OKR attainment and $26MM in cost savings.I get excited working for empowered product teams with highly-motivated teammates. Let\'s build together!
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