Miguel Diaz

About Miguel Diaz

An experienced business transformation leader who is passionate about bringing people…

Experience

1. Senior Manager - Business Transformation

   Akamai Technologies

   Oct 2018 — Present

   Hired to lead a transformation initiative aimed at integrating and streamlining the Order to Invoice systems and processes. • Collaborated with business and IT subject matter experts to document their current Contracts systems and processes, leading to the identification of pain points and opportunities for future integration and automation.• Proposed and implemented a new approach to organize the process modules used to structure the Business Transformation team’s work and resource allocation, which led to a reduction in documentation redundancies and improved collaboration.

Education

• Georgia Institute of Technology

  Bachelor of Science (B.S.), Industrial and Systems Engineering

  2000 — 2005

Skills

• Business Process Design
• Integration
• Business Process Re-Engineering
• Change Management
• Program Management
• Channel Sales
• Cross Functional Relationships
• Customer Relationship Management (Crm)
• Opportunity Management
• Acquisition Integration
• Sales Operations
• Direct Sales
• Business Analysis
• Sales Process
• Agile & Waterfall Methodologies
• Business Transformation
• Enterprise Software
• Business Process
• Management
• Requirements Analysis
• Project Management Office (Pmo)
• Management Consulting
• Requirements Gathering
• Data Analysis
• People Development
• Pmo
• IT Strategy
• Stakeholder Engagement
• Project Management
• Project Delivery
• Solution Architecture
• Consulting
• Quote to Cash
• Business Process Improvement