Miguel Aguirre

Degree Completion Admissions Counselor @Fresno Pacific University

Fresno, CA, US

Advised prospective adult learners on degree completion programs, admissions requirements, and academic pathways. • Conducted informational interviews to assess readiness, program fit, and timeline to completion. • Delivered tailored support through phone, email, and in-person meetings to guide applicants through the admissions journey. • Managed a high-volume caseload of prospective students, ensuring timely follow-up and conversion from inquiry to enrollment. • Hosted and participated in community events, transfer fairs, and information sessions to promote FPU’s programs. • Collaborated with marketing and enrollment teams to execute targeted outreach strategies. • Provided end-to-end support throughout the application process—collecting transcripts, verifying eligibility, and resolving documentation issues. • Maintained accurate student records and progress tracking in CRM systems (e.g, SLATE). • Partnered with academic advisors and financial aid to ensure a seamless transition for students from applicant to enrolled status. • Built strong relationships with community colleges, employers, and transfer counselors to increase referral pipelines. • Maintained ongoing communication with applicants to support retention and engagement throughout the admission cycle. • Advocated for non-traditional and returning students, offering personalized guidance and encouragement through barriers to re-entry. • Helped students understand how to balance education with work and family responsibilities.

California State University, Fresno

Bachelor's degree, Liberal Arts and Sciences/Liberal Studies