Miguel Laguna
Technical Sales Representative @QAI Laboratories
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WORK HISTORY
Technical Sales Representative @QAI Laboratories
Burnaby, BC, CA
As a Technical Account Manager at QAI Laboratories, I specialize in testing and certification services within the electrical safety and compliance industry. My role bridges technical expertise with client relationship management to drive business growth and ensure product compliance with industry standards.Key Responsibilities:• Managing client accounts, providing tailored solutions for CSA, UL, IEC, and EN standards compliance.• Developing business opportunities and expanding market reach for testing and certification services.• Collaborating with cross-functional teams to guide customers through certification processes.• Delivering technical sales strategies, proposal development, and contract negotiation.• Ensuring high customer satisfaction through strong relationship management and service excellence.Areas of Expertise: Electrical Safety Compliance (CSA, UL, IEC, EN) Battery Testing & Certification (UL 1973, UL 9540, UL 2580) Business Development & Technical Sales CRM & Client Relationship ManagementExcited to contribute my expertise and grow alongside a fantastic team!
EDUCATION
Tampere University of Technology
Electrical, Electronics and Communications Engineering
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Bachelor of Science - BS
SKILLS
ABOUT MIGUEL LAGUNA
With over 12 years of combined experience in technical sales, 6 of them on testing and…
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