Miggy Valderas
UCR Psychology Graduate | Concierge at Caruso | Hospitality
- Role
- Concierge Ambassador at Caruso
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Miggy Valderas
First generation student recently graduated from the University of California, Riverside…
Experience
Concierge Ambassador
Aug 2024 — Present · Glendale, CA, US
Communication Management: Utilize Microsoft Teams to coordinate with porters, fellow concierges, and upper management regarding guest packages, food delivery drop-offs, and operational updates- Guest and Resident Support: Leveraging Kipsu to handle text-based inquiries and issues from guests and residents, including work requests for their units and notifications for food order pickups- Operational Coordination: Employing Alice, a comprehensive concierge software, to streamline operations logging and tracking all guest transactions- Transaction Management: Use TRNSX to facilitate mobile shopping, manage shopping carts, and complete transactions for movie tickets, ensuring seamless customer experiences.
Education
Granada Hills Charter
High School Diploma
University of California, Riverside
Bachelor of Arts, Psychology
2020 — 2024
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