Diego M.

About Diego M.

Diligence, integrity, energy, generosity, and optimism are some of many qualities Diego possesses as a Sales Consultant. After earning a B.S. in Applied Psychology, Diego aspires to set an example of a compassionate and devoted salesperson, and he hopes to help others where they are thrilled with their purchase, as well as be thankful for crossing paths with Diego\'s excellent service and personable attitude.

Experience

1. Sales Consultant

   Riverhead Toyota

   Jun 2020 — Present · Riverhead, NY, US

   Duties currently performed as a Sales Consultant as of January 2021- Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car- Assist customers who primarily speak Spanish, and in some cases, guide customers on a loan approval by meeting specific stipulations varying by banks- Reach out to service customers and conduct cold calls to introduce myself and services I can provide, as well as disclose potential offers on new deals- Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models- Conducting test drives and demonstrating vehicle features- Building a rapport with potential customers to improve the possibility of a sale in the future- Maintaining a customer database and communicating with them- Assisting customers with completing the relevant paperwork required for a successful sale to be processed- Maintaining reporting structures\' and recording sales and inventory on our CRM software- Collaborating with team members to reach sales targets- Assisting with the set up of showroom and promotional displays*Duties performed as a Business Development Representative between June 2020 and December 2020- Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)- Manage internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance- Maintain an ongoing customer database to capture repeat business- Schedule appointments with interested buyers for test drives and delivery of vehicles- Disclosing terms of sales with consumers and reviewing sales with dealership management

Education

• Suffolk County Community College

  Associate of Arts (A.A.), General Studies

  2013 — 2015

• Farmingdale State College

  Bachelor of Science (B.S.), Applied Psychology

  2015 — 2017