Midhun Joseph
Ground Staff | Customer service agent | Baggage service agent | Customer service executive | Call centre agent | Ticketing and reservation
- Role
- Customer Service Agent at dnata
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Midhun Joseph
My Name is Midhun Joseph. Graduated on 2021 from University of Calicut with…
Experience
Customer Service Agent
Oct 2024 — Present · Bengaluru, IN
Started another chapter of my career with dnata in banglore. Key Responsibilites as follows:• Customer service• Call centre process• Emails• Ticketing and reservations• Meeting KPIs• Maintaining SLAs• Maintaining quality assurance
Education
Kerala State Education Board
Pre degree
2018 — 2018
University of Calicut
Bachelor of Business Administration - BBA
2018 — 2021
University of Calicut
BBA/BMS
2018 — 2021
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