Midhun John

Trade Sales @Mercado

Hemel Hempstead, GB

As a Trade Sales Specialist at Headlam Group, I am responsible for driving sales and fostering strong relationships with clients in the flooring supplies industry. My role involves a combination of customer relationship management, strategic sales planning, and inventory control to ensure customer satisfaction and business growth.Key Responsibilities:Sales Development: Identify and pursue new business opportunities within the flooring supplies sector, enhancing the company’s market presence and revenue.Customer Relationship Management (CRM): Build and maintain long-term relationships with clients, ensuring their needs are met and addressing any issues promptly.Inventory & Stock Management: Oversee inventory levels to ensure optimal stock availability, minimizing shortages and surpluses.Strategic Sales Planning: Develop and implement sales strategies that align with company goals, driving both short-term and long-term growth.Negotiation & Communication: Effectively negotiate terms and conditions with clients, ensuring mutually beneficial agreements.Attention to Detail: Ensure accuracy in order processing, invoicing, and record-keeping to maintain high standards of customer service.Problem-Solving: Address and resolve any issues that arise during the sales process, ensuring a smooth and efficient workflow.Team Collaboration: Work closely with other departments, such as logistics and finance, to ensure seamless operations and customer satisfaction.Key Skills:B2B Sales & Business DevelopmentCustomer Relationship Management (CRM)Inventory & Stock ManagementStrategic Sales PlanningNegotiation & CommunicationAttention to DetailProblem-Solving & Decision MakingTeam Leadership & CollaborationIn this role, I leverage my extensive experience in B2B sales to contribute to the success of Headlam Group, helping clients find the best solutions for their flooring supplies needs while ensuring efficient and effective sales operations.

Rajagiri Centre for Business Studies

PGDM, Marketing & Finance

St. Thomas College, Thrissur, Kerala

B.Com, Commerce