Michael Cooley
Senior Vice President - Customer Experience at Datavant.com
- Role
- Senior Vice President Customer Experience at Datavant
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Michael Cooley
Business development executive with over 25 year\'s experience developing, growing and expanding companies through organic, mergers and acquisitions. A proven record of successful business development in software, consulting, retail, manufacturing, production and healthcare environments. Significant achievements in quality assurance, lowering operating cost, higher productivity, increased sales and enhancing an organization’s customer driven culture.Specialties: Business Development, Operations, Facilities, Purchasing, Distribution Management, Sales, Marketing, Customer Relations
Experience
Senior Vice President Customer Experience
May 2025 — Present
Responsible for the Customer Experience to lead strategic, high-profile customer initiatives that deepen engagement, influence product direction, and advance client relationships. To serve as the connective tissue between our commercial, product, and go-to-market functions, driving value creation and enhancing the overall customer and patient journey.To serve as the voice of our most critical customers, ensuring that we continue to scale in alignment with client needs.Own strategy and execution for high-profile customer and prospect engagement across executive roadshows, product advisory sessions, Customer Advisory Boards (CAB), regional events, and major conferences.Represent the voice of the customer to ensure value propositions align with customer’s initiatives. An executive-level leader with 15+ years of experience in customer success, strategic accounts, go-to-market, or product marketing roles within healthcare, health tech, or SaaS environments.
Education
Dallas College
Associate's degree, Business Administration
1991 — 1996
Skills
- Sales Operations
- Customer Service
- Training
- New Business Development
- Account Management
- Change Management
- Manufacturing
- Marketing
- Mergers & Acquisitions
- Purchasing
- Management
- Team Building
- Project Management
- Retail
- Business Strategy
- Mergers
- Start-Ups
- Crm
- Distributed Team Management
- Leadership
- Sales
- Strategic Planning
- Sales Management
- Human Resources
- Facilities Management
- Strategy
- Negotiation
- Business Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.