Mickey West

Senior Customer Experience Operations and Vendor Support Leader

Role
Senior Vendor Manager at Uber
Location
Murfreesboro, TN, US
LinkedIn followers
500 followers
Supply Chain & LogisticsView LinkedIn profile

About Mickey West

Experienced Customer Experience and Operations Manager with a history of working in the information technology and services industry. Skilled in Leading Positive Change, Customer Satisfaction, Customer Retention, Microsoft Office, and Wireless Technologies. Strong support professional.

Experience

  1. Senior Vendor Manager

    Uber

    Sep 2025 — Present · US

    Senior Vendor Manager | Safety | Risk | Escalations | Network OperationsExperienced Vendor Manager with a proven track record in safety, risk management, escalations, onboarding, vehicle solutions, and network support. I specialize in building and optimizing vendor partnerships to drive operational excellence, ensuring seamless service delivery while mitigating risks and enhancing overall performance.Passionate about collaboration, problem-solving, coaching, and performance management, I work cross-functionally to develop scalable solutions that improve efficiency and strengthen vendor relationships. With expertise in footprint modeling, I help design and implement strategic initiatives that support business growth and operational resilience.

Education

  • Strayer University

    Bachelor of Business Administration - BBA

    2016

  • Middle Tennessee State University (MTSU)

    Business

    2007

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Mickey West — Senior Vendor Manager at Uber in Murfreesboro, TN, US | Unifers