Mickey Crow
Director, Customer Experience Solutions @Kpmg Nunwood
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WORK HISTORY
Director, Customer Experience Solutions @Kpmg Nunwood
KPMG Nunwood\'s Cx Solutions team are responsible for architecting world-class customer experience programmes, combining strategy, measurement, mapping and experience design initiatives for our clients. These integrated solutions serve as the foundation for customer-led business transformation.We work with KPMG Nunwood\'s account teams to ensure programme design harnesses the latest advancements in customer experience technology and links directly to commercial outcomes.
EDUCATION
University of Leeds
BA, Economics
ABOUT MICKEY CROW
I lead KPMG\'s Voice of the Customer & Customer Insight business in the UK.We deliver impact through designing programmes which are outcome led and business centric, drawing on the very best technology from organisations such as Medallia, Microsoft, Salesforce and Google.Uniquely, we have the skills and assets to help transform insight and CX functions to deliver more value at reduced cost.
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