Michiko Bird
Director Revenue Cycle- Contact Center @Baptist Health
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WORK HISTORY
Director Revenue Cycle- Contact Center @Baptist Health
Jacksonville, FL, US
EDUCATION
Florida State College at Jacksonville
Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General
Florida State College at Jacksonville
Bachelor of Applied Science - BASc, Office Management and Supervision
Waldorf University
Master of Arts - MA, Organizational Leadership
ABOUT MICHIKO BIRD
Experienced Executive Director with a demonstrated history of working in the hospital/health care and financial industry. Skilled in Microsoft Excel, Word, PowerPoint, Customer Service, Financial Counseling, and Communication. Proficient in identifying and correcting process gaps to create efficency. Strong professional with a Masters in Organizational Leadership. “Would you like me to give you a formula for success? It’s quite simple, really: Double your rate of failure. You are thinking of failure as the enemy of success. But it isn’t at all. You can be discouraged by failure or you can learn from it, so go ahead and make mistakes. Make all you can. Because remember that’s where you will find success.” Thomas J. Watson
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