Michél Patterson

About Michél Patterson

ABOUT MEI thrive on providing a positive source of caring AND challenge, helping others achieve more than they imagined possible. While using Lean Six Sigma principles is important to my work philosophy, I combine these principles with an understanding of what is needed by the organization based on my experience and a thorough review of company history, performance, and objectives.PROFILESenior Executive with 30 years multi-industry experience in transforming global organizations in attaining new profit levels, saving millions of dollars, and significantly enhancing customer experience. Clear record of increasing profits, productivity, and Return on Investment – positioning enterprises for growth.

Experience

1. Vice President Operational Excellence

   GEODIS

   Oct 2022 — Present

   Operational Excellence champion and visionary across the US Freight Forwarding business. Using Lean Six Sigma methodologies, drive continuous improvement culture and sustained business performance. Manage Transformational Initiatives in innovation, digitalization, and establishing Centers of Excellence to improve operation performance, growth, customer/employee experience, and financial performance. • Led the successful implementation of a Central Dispatch and Procurement model, driving $2.44M in annual savings. Delivered an additional $961K in annualized savings by executing Drayage RFQs, reducing the number of trucking vendors by 21%, and focusing on building strategic relationships. Recognized for transparent communication and frontline engagement, which enabled rapid adoption and measurable operational improvements.• In 2023, against severe economic headwinds, managed 16 highly successful transformational initiatives, resulting in year-over-year increases: Productivity 36%, Quality Index 28%, and Contribution Margin % of GP 6%.• Organized Super User Program across all products within each branch to drive standardization and improved performance.• Spearheaded the design and execution of recognition programs, including the League of Excellence for top-performing branches and Operators of Excellence for outstanding individual contributors. Performance was evaluated using key metrics such as productivity, GP per FTE, and operational quality KPIs. These initiatives fostered a culture of high performance and motivated teams to achieve ambitious targets.

Education

• University of Tennessee, Knoxville

  Masters, Statistics

• University of Tennessee, Knoxville

  Bachelor's Degree, Statistics

Skills

• Cross-Functional Team Leadership
• Black Belt
• Management Consulting
• Customer Experience
• Team Leadership
• Manufacturing
• Management
• Green Belt
• Training
• Process Improvement
• Team Management
• Operational Excellence
• Leadership
• Project Planning
• Strategy
• Strategic Planning
• Business Process Improvement
• Lean Six Sigma
• Continuous Improvement
• Project Management
• Program Management
• Supply Chain Management
• Change Management
• Operations Management
• Process Excellence
• Lean Manufacturing
• Six Sigma
• Consulting
• Strategic Consulting
• Business Process
• Business Strategy
• Statistics
• Transportation