Michelle Williams-Gonsalves

Customer Success Advocate | Client Relations Executive | Channel Marketing Professional | Demand Gen | Relationship Builder

Role
Director, Customer Success at Prezent
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Michelle Williams-Gonsalves

Nearly 20 years of experience developing and executing marketing programs, demand gen, sales acceleration for strategic accounts. Results-driven with a proven track record in strategic planning and execution in the B2B demand gen space. I\'m a marketer and program manager that has a passion for helping companies get to where they want to be, whether it\'s enhancing brand reputation, creating demand for products and services, or simply building out pipeline. I listen to clients, adapt and modify to create a WIN-WIN for all parties involved. Colleagues know me as an involved leader and creative thinker, with a track record of executing with consistency and excellence.Client Advocate | Program Management | Implementation & Onboarding | Demand Gen and Lead Gen | Channel Marketing B2B | Vendor Management | Excellent leadership & team-building skills | Data Analysis & Reporting | Forecasting

Experience

  1. Director, Customer Success

    Prezent

    Apr 2025 — Present

Education

  • Southern New Hampshire University

    Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services

    2003 — 2007

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Michelle Williams-Gonsalves — Director, Customer Success at Prezent in Boston, MA, US | Unifers