Michelle Valdes
Client Success Manager @ OpenAP | Sales and Marketing Executive
- Role
- Client Success Manager at Openap
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michelle Valdes
Detail-oriented professional with six years of dedicated experience in ad sales media…
Experience
Client Success Manager
Mar 2025 — Present · NY, US
Strengthen and expand revenue and relationships within an assigned book of agency/brand business- Develop and maintain strong relationships with client stakeholders, representing OpenAP and ensuring a seamless customer experience- Generate reporting and insights for clients, including pre-campaign strategy and post-campaign performance analysis- Support clients throughout the entire campaign lifecycle, consulting on advanced audience activation and campaign reporting- Identify opportunities to improve OpenAP workflows and enhance platform utilization- Collaborate cross-functionally to meet client and internal deadlines throughout the year- Monitor and facilitate account renewals to drive customer satisfaction and long-term retention- Serve as a knowledgeable resource for clients and internal teams on OpenAP\'s offerings, products, and processes- Lead and participate in client meetings and presentations, both in-person and virtual- Work with internal teams to develop strategic initiatives that support and grow client relationships.
Education
Long Island University
Master's degree
Long Island University
Master's degree
2015 — 2017
Yale School of Management
Certificate of Digital Media
2021 — 2021
St. John's University
Bachelor's degree
St. John's University
Bachelor's degree
2012 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.