Michelle Rosalynn Utama
Operations
- Role
- Operations Assistant at Mindful Support Services
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michelle Rosalynn Utama
A highly motivated data analyst/scientist graduated from the University of Washington with a degree in Statistics: Data Science and minors in Business and Applied Mathematics. I am dedicated to applying my skills and knowledge to the field of big data. With a passion for analyzing data to answer questions and make informed decisions, I am excited about the opportunities that await me in this dynamic and fast-paced industry.Throughout my academic career, I have gained hands-on experience in various statistical methods and programming languages, such as Python, R, and SQL. I have also honed my skills in data visualization and analysis, working on projects that involve cleaning and transforming large datasets, identifying patterns and trends, and developing predictive models.
Experience
Operations Assistant
Jun 2025 — Present · Seattle, WA, US
Supports cross-functional operational tasks within a mental health organization serving over 1,800 providers and patients weekly. Responsibilities include managing internal ticketing systems (Zendesk), maintaining EHR platforms and provider portals, coordinating workflow automation, and assisting with website and SharePoint updates. Provides project coordination support, creates internal documentation, and collaborates with multiple departments to improve operational efficiency. Proficient in Microsoft Office, Adobe Creative Suite, and workflow tools, with strong organizational, communication, and problem-solving skills.
Education
SMPK 2 BPK PENABUR Jakarta
Junior High School Diploma
2014 — 2017
University of Washington
Bachelor's degree, Statistics (Data Science)
2020 — 2024
SMAK 1 BPK PENABUR Jakarta
High School, Natural Sciences
2017 — 2020
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