Michelle Tortajada
Enterprise Transformation Leader | Building Technology Adoption Through Automation, Enablement & Experience Design
- Role
- Program Manager at Block
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Michelle Tortajada
Driven by a passion for clarity and capability, I build and scale enterprise platforms and processes that help organizations grow with intention. My work centers on strengthening governance, aligning operating models, and bringing structure to collaboration and work management ecosystems so systems remain cohesive as complexity increases.Whether modernizing workflows, rationalizing tools, or aligning roadmaps to business priorities, the focus is the same: create platforms and processes that are intuitive, sustainable, and built to support long-term growth.
Experience
Program Manager
Apr 2023 — Present
Lead enterprise platform strategy and business systems delivery for a global S&P 500 organization, driving end-to-end delivery of AI enablement, workflow automation, and knowledge management initiatives. Translate complex business requirements into technical solutions, partnering with engineering and business stakeholders to configure systems, manage vendors, and scale collaboration platforms. Focus on building scalable operating models that improve employee experience and reduce operational overhead.
Education
Roosevelt University
Bachelor of Science in Business Administration (BSBA), Management
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