Michelle Tallerico

About Michelle Tallerico

I lead the end-to-end management of Customer Advisory Boards (CABs), driving strategic planning, execution, and engagement with both internal and external stakeholders. I serve as the primary point of contact for external executives, collaborate with internal teams to define program goals, and ensure the successful execution of CABs. I currently manage our Retail and Consumer Goods Customer Advisory Boards (CABs), with experience overseeing CABs in other industries and lines of business. I have a passion for creating meaningful customer experiences and leveraging insights for business success.

Experience

1. Senior Manager, Executive Engagement

   Salesforce

   Feb 2022 — Present · San Francisco, CA, US

   Lead the development, execution, and delivery of Customer Advisory Board programs, ensuring they align with company objectives and customer needs. • Serve as the primary point of contact for external executives, managing relationships and communications to ensure a seamless experience for all board members.• Collaborate closely with internal teams to create strategic agendas, facilitate productive discussions, and deliver actionable insights.• Support the Executive Engagement team with a variety of additional CxO Programs – planning, executing, and coordinating all program logistics and follow-up including Executive Summit at Dreamforce, and Salesforce Events at the World Economic Forum• Work internally with sales, team members, marketing operations, and program budget to ensure successful programs• Create, measure, track and manage program campaigns and pipeline impact• Oversee and manage the full budget for CAB programs, ensuring that resources are allocated effectively and efficiently.• Manage relationships with external agencies, consultants, and vendors supporting CAB programs.• Ensure agency deliverables meet timelines, expectations, and budget constraints while maintaining high-quality standards.•Monitor and report on the performance and outcomes of CAB programs to key stakeholders, providing data-driven recommendations for continuous program improvement.•Collect feedback from participants to enhance future CAB engagements.

Education

• University of California, Davis

  Bachelor of Arts, History

  2005 — 2007