Michelle Stutzmann

Director, Enterprise Procurement - Claims @Definity

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2019 — Present

Director, Enterprise Procurement - Claims @Definity

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Leadership of the Claims Enterprise Procurement team, which provides consultative sourcing strategies and procurement support for all third party vendor services supporting the various Claims lines of business, including professional services, vehicle repair & replacement, property restoration & repair, legal services, medical services and technology solutions.

EDUCATION

2009 — 2011

Insurance Institute of Canada

Chartered Insurance Professional (CIP)

N/A

York University - Osgoode Hall Law School

Osgoode Certificate in Negotiating and Drafting IT Agreements

N/A

iPEC Coaching

Certified Professional Coach (CPC)

N/A

University of Waterloo

Bachelor of Arts

SKILLS

Relationship ManagementStrategic SourcingContract NegotiationProcurementProcess ImprovementAccount ManagementTeam LeadershipBusiness AnalysisStrategic PlanningChange ManagementUnderwritingBusiness StrategyLeadershipRisk ManagementProject Portfolio ManagementProgram ManagementConsultingSupply Chain ManagementPortfolio ManagementBusiness DevelopmentCall CenterNegotiationVendor ManagementFinancial ServicesCustomer ServiceCrmBusiness CaseInsuranceAnalysisStrategyRfpCustomer ExperienceSourcingManagementCredit CardsCross-Functional Team LeadershipBusiness Process ImprovementCall CentersProject ManagementCustomer Satisfaction

ABOUT MICHELLE STUTZMANN

A trusted advisor and strategic-thinking leader with over 20 years of experience in relationship management, strategic sourcing and contract negotiations, supply chain, business development, portfolio management and operations. Skilled at identifying the core nature of complex problems, creatively developing viable options for action and persuasively marshaling the resources needed to implement lasting solutions.

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Michelle Stutzmann — Director, Enterprise Procurement - Claims at Definity in Toronto, ON, CA | Unifers