Michelle Robles

About Michelle Robles

With almost 15 years at Amazon Web Services (AWS), I specialize in regulatory compliance and litigation matters across global jurisdictions. My role as Senior Compliance Specialist, Risk Manager emphasizes cross-jurisdictional regulatory compliance, technical-legal translation for cloud infrastructure, and AI-enhanced legal operations. I am focused on building frameworks and processes that enable strategic decision-making and consistency in outcomes. At AWS, I collaborated with global stakeholders across EMEA, APAC, LATAM, and AMER regions, addressing customer concerns, policy gaps, and compliance risks. My work supports trust and safety initiatives, complex notice-and-takedown processes, privacy, security, and multi-Service of Record challenges. I am committed to leveraging innovative technology and strategic partnerships to drive operational excellence and enhance legal processes.CORE COMPETENCIESLegal Expertise- Complex litigation support and multi-jurisdictional case management- Cross-jurisdictional regulatory compliance (EMEA, APAC, LATAM, AMER)- Strategic legal escalation management and stakeholder coordination- International outside counsel coordination and relationship building- Technical-legal translation for courts and regulatory bodies- Notice-and-takedown procedures and intellectual property matters- Preservation requests and complex discovery management- Legal risk assessment and strategic escalation framingCloud Technology & AWS- AWS Services architecture and infrastructure understanding- Technical-legal translation for cloud computing concepts- Cloud compliance and data governance frameworks- AWS Trust & Safety operations and policy development- Multi-region legal considerations and service model expertise- Infrastructure provider vs. content host legal distinctionsAI & Advanced Analytics- AI-driven legal document analysis and process automation- Amazon Quick Suite for legal operations optimization- Data visualization for legal presentations and evidence analysisStrategic Innovation- Scalable framework development (SOPs, decision trees, templates)- Stakeholder education and process improvement initiatives- Cross-functional coordination across legal, technical, and business teams- Policy development and strategic legal guidance

Experience

1. Senior Compliance Specialist, Risk Manager Iii

   Amazon Web Services (AWS)

   Feb 2022 — Present · Seattle, WA, US

   Senior Compliance Litigation Specialist supporting AWS Trust & Safety Legal across complex cross-jurisdictional regulatory matters and litigation.Complex Legal Operations- Primary subject matter expert and escalation point for AWS Trust & Safety Senior Leadership on sophisticated regulatory matters and litigation support across EMEA and APAC regions (currently excluding India and Japan)- Handle complex legal requests including preservation requests, content removal requests, trademark infringement notices, and court decisions across 15+ jurisdictions- Coordinate with outside counsel globally and litigation teams on matters requiring deep technical and legal expertise- Draft comprehensive escalation memos and strategic legal analysis weighing complex risks and policy implicationsPrivacy & Security- Apply practical knowledge in privacy and security matters across multiple jurisdictions, ensuring compliance with diverse regulatory frameworksStrategic Innovation & AI Integration- Leverage AI-driven analytics and Amazon Quick Suite to improve response efficiency for complex matters- Implement automated workflows for managing legally sophisticated, high-stakes matters- Develop scalable frameworks (SOPs, decision trees, templates) enabling efficient handling of complex legal operationsCross-Jurisdictional Expertise- Navigate complex regulatory frameworks across all jurisdictions globally- Manage Trust & Safety escalations and notice-and-takedown procedures requiring deep AWS infrastructure understanding- Coordinate with cross-functional teams including Fraud, Identity, Commerce Platform, and IP/Notice and Takedown teamsKey Achievement: Maintain zero major compliance incidents while managing sophisticated legal operations across multiple jurisdictions.

Education

• University of Washington

  Communications, Sociology

  2002

• University of Washington

  Biomedical/Medical Engineering

Skills

• Strategic Partnerships
• Sem
• Mobile Applications
• Analytics
• Operations Management
• Content Strategy
• Marketing Strategy
• Content Management
• Mobile Marketing
• Ppc
• Strategy
• E-Commerce
• Email Marketing
• Online Marketing
• Advertising
• Digital Media
• Salesforce.com
• Team Leadership
• Social Media Marketing
• Online Advertising
• Lead Generation
• Project Management
• Google Analytics
• Account Management
• B2b
• Digital Strategy
• Entrepreneurship
• Sharepoint
• Training
• Web Analytics
• Integrated Marketing
• New Media
• Team Building
• Management
• SEO
• Product Marketing
• Social Networking
• Business Development
• Digital Marketing
• Product Management