Michelle Ringgold
Service Design Manager at City of Seattle
- Role
- Service Design Manager at City of Seattle
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michelle Ringgold
I\'m passionate about solving complex challenges at the intersection of people, policy, and public service. I thrive in collaborative environments and enjoy leading teams through creative leadership and design thinking to deliver meaningful, human-centered outcomes.Grounded in human-centered design and research, I use qualitative and quantitative insights to shape solutions that meet real user and business needs. My curiosity, empathy, and people skills make me a valuable and trusted team contributor.Specialties:• Human-Centered Design• Workshop Facilitation• Design Thinking• UX & Service Design• Teaching and Coaching• Product Strategy• Storytelling• User Research• Usability Testing• Visual Design
Experience
Service Design Manager
Mar 2025 — Present
Service Design is an interdisciplinary team in IT with a mission to transform the user experience of existing services through human-centered design, better engage, support, and communicate with our residents and customers, and build new systems to improve how the City delivers services.
Education
Seattle Central College
Web Design Certificate, Web Design
2013 — 2014
Shoreline Community College
A.A.S., Interactive Media, with honors
1998 — 2000
El Gallinero Artist's Residence
Solar Printmaking
2010 — 2010
Shoreline Community College
A.A., Creative Writing, Multicultural & Women's Studies
1992 — 1994
Skills
- Visual Design
- Art Direction
- Newsletters
- Adobe Creative Suite
- User Interface Design
- Css
- Sketch
- Information Architecture
- Interaction Design
- Facilitation
- Fine Art
- Branding & Identity
- Illustrator
- Axure Rp
- Graphics
- Meditation Guide
- Css3
- Photoshop
- User Interface
- User Experience Design
- Brochures
- Wireframes
- Art
- Html5
- Posters
- Photography
- Blogging
- Sketching
- Typography
- Digital Illustration
- Cascading Style Sheets (Css)
- User-Centered Design
- Usability Testing
- Logo Design
- Yoga
- Wireframing
- Web Design
- Illustration
- Adobe Photoshop
- Corporate Identity
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