Michelle Brown
AVP Revenue Cycle @Ensemble Health Partners
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WORK HISTORY
AVP Revenue Cycle @Ensemble Health Partners
Clarksville, TN, US
Physician Revenue Cycle - Various assignments- 9 months - Led team of multi-specialty professional coders- 7 months - Led Cash Posting and Credit services team- 2.5 years - Led team of analysts supporting Client Services and Operations. Documented and created multiple processes including tracking of projects/opportunities, productivity, client operational reviews; served as resource for onboarding new leaders and new clients- Current - Lead AR followup operational team for large multi-site, multi-specialty physician practice with focus on KPI\'s at industry best practice.
EDUCATION
Keller Graduate School of Management of DeVry University
Master of Business Administration - MBA, Healthcare Administration
The University of Iowa Tippie College of Business
BBA, Finance, Economics
SKILLS
ABOUT MICHELLE BROWN
As an AVP Revenue Cycle at Ensemble Health Partners, I lead a few AR Follow-up/Denials operational teams for large multi-site, multi-specialty physician practice with a focus on achieving industry best practice KPIs. I have over twenty-eight years of experience in various revenue cycle assignments, ranging from Specialty Pharmacy to Durable Medical Equipment to hospital revenue cycle to physician revenue cycle.My core competencies include revenue cycle management, process improvement, project management, leadership development, and team building. I have a master\'s degree in healthcare administration and a passion for streamlining the revenue cycle using technology and innovation. I am a transformational leader and a change agent who strives to add value, reduce rework, and enhance customer satisfaction in the hospital and health care industry. I have earned three HFMA Certifications: CRCR, CSAF, CSPR.
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