Michelle Priser

About Michelle Priser

Passionate and motivated Client Services Manager who creates and maintains long-standing, positive working relationships while promoting additional opportunities to strengthen business and services. I am results-driven who is ready to take on challenges to help organizations grow and ensure that goals are met. I provide my clients with a high quality experience by reliably coordinating logistics, meeting deadlines with exceptional time management, and providing superior organizational skills that will ensure any project is successful.

Experience

1. Client Services Manager, Fitness

   American Specialty Health

   Jan 2023 — Present

   Successfully managed accounts with 30+ populations and plans including complex program designs simultaneously. • Served as primary contact to designated clients for service related activities and operationalized new program implementations.• Proven ability to execute renewal conversations, and expansion opportunities for all assigned clients.• Engaging interpersonal skills with proven ability to develop relationships with a broad range of stakeholders.• Experienced analytical and problem-solving skills to influence and obtain buy-in recommendations.• Communicated effectively and collaborated with the Executive Management team to ensure escalated tasks were resolved in a timely manner. • Coordinated Performance Standard Meetings and/or Joint Operational Committee Meetings with clients and provided client support for operational trainings.

Education

• Anderson University

  Bachelor's in Exercise Science and Nutrition, Public Health Education and Promotion

  2014 — 2018

• Anderson High School

  Academic Honors

  2010 — 2014