Michelle Pretty-Pickering
Customer Engagement Solutions | DTC | B2B | B2C | We Are Your Brand | Off Shore | WFH & Top Security
- Role
- Director of Outsourcing Solutions at Premier NX
- Location
- Richmond, MI, US
- LinkedIn followers
- 500 followers
About Michelle Pretty-Pickering
Premier NX LLC is a private, US enterprise that creates a synergy between personalized solutions, technology, and customer needs for exemplar Customer Service. Established in 2003, we strive to deliver end-to-end Business Process Outsourcing services to generate higher profits, reduce overall costs, and enhance Customer Satisfaction and loyalty. Headquartered in Clarksville, Tennessee, our workforce consists of multi-location establishments. Collaborating with notable names among the Fortune 500, our cadre of BPO veterans possess a collective experience of over a hundred years.
Experience
Director of Outsourcing Solutions
Nov 2021 — Present
Education
Oakland Community College
Business Management
2008
Skills
- Call Centers
- Lead Generation
- Business Development
- Insurance
- Account Management
- Call Center
- Customer Experience
- Sales
- Crm
- Process Improvement
- Sales Operations
- Leadership
- Management
- New Business Development
- Customer Service
- Finance
- Strategic Planning
- Life Insurance
- Property & Casualty Insurance
- Team Building
- Medicare
- Customer Support
- Telecommunications
- Sales Process
- Outsourcing
- Training
- Health Insurance
- Telemarketing
- Claim
- Sales Management
- Business Strategy
- Operations Management
- Direct Marketing
- Recruiting
- B2b
- Financial Services
- Strategic Partnerships
- Strategy
- Selling
- Salesforce.com
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