Michelle Pitzer
Sr. Director, Contact Center | Highly driven, performance focused leader with 16+ years leadership experience.
- Role
- Senior Director Contact Center at KnitWell Group
- Location
- Delaware, OH, US
- LinkedIn followers
- 500 followers
About Michelle Pitzer
Award winning, highly driven, performance focused leader with 16+ years leadership experience. Focus on people first leadership that leverages my expertise in developing knowledge and training programs focused on solid organization performance to ensure delivery of exceptional service. Holds a proven track record of significant improvements in learning processes, content development standards, user experience analysis, productivity, quality, team member and customer satisfaction. Exceptional technology skills combined with proven ability to communicate complex ideas to wide audiences. Stellar people management skills combined with proven ability to form strategic partnerships and oversee complex projects that drive organizational performance.
Experience
Senior Director Contact Center
Feb 2024 — Present · US
Education
University of Phoenix
Associate of Arts - AA, Business Administration
2006 — 2010
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