Michelle P.
Manager, Program Agile Lead (Release Train Engineer) @American Dental Association
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WORK HISTORY
Manager, Program Agile Lead (Release Train Engineer) @American Dental Association
EDUCATION
Southern Illinois University Edwardsville
Bachelor’s Degree, Bachelor of Music: Music Business
Trailhead by Salesforce
Salesforce Admin
ABOUT MICHELLE P.
Dynamic and results-driven Program Agile Lead with over a decade of progressive experience in driving operational excellence, leading complex programs, and fostering agile transformations within technical and customer-centric environments. My passion lies in translating intricate details into a cohesive big picture, cultivating high-performing cross-functional teams, and delivering tangible business value. My background spans program management, strategic partnerships, and client services, consistently delivering quantifiable improvements in efficiency, revenue generation, and customer engagement. I am a creative analytical thinker committed to continuous learning and leveraging technology to solve complex operational problems. Open to new opportunities where I can apply my expertise to drive continuous improvement of customer experience and internal operational excellence.
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