Michelle Sklodowski
Vice President of Marketing & Customer Service at LRS | Driving Innovation, Customer Experience, and Brand Growth
- Role
- Vice President Marketing and Customer Service at LRS
- Location
- Lockport, IL, US
- LinkedIn followers
- 500 followers
About Michelle Sklodowski
My goal as a senior leader in marketing is to cultivate an environment of continuous learning, improvement, and collaboration. I lead with empathy to inspire my team and cross-functional departments to create an inclusive environment for sharing ideas that drive results to achieve world-class brand recognition. Key Competencies: Team Leadership & DevelopmentCreative & Content StrategyBrand StrategyDigital Marketing$MM Budget ManagementPublic RelationsSocial Media StrategyCommunications StrategyGo-to-Market StrategyProduct PositioningGlobal Marketing StrategyContent Development
Experience
Vice President Marketing and Customer Service
Jan 2025 — Present · Rosemont, IL, US
I lead the marketing and customer service divisions for one of the fastest-growing independent waste and recycling companies. I drive growth, enhance the customer experience, and strengthen brand and digital performance across 7 states throughout the Midwest.Key Highlights:Lead a team of over 50 professionals across marketing, customer experience, and digital functions.Oversee digital transformation initiatives, including Salesforce and Snowflake integrations, and new self-service capabilities.Develop integrated marketing campaigns that increase awareness, customer engagement, and sustainability impact.Partner with operations, sales, and finance to improve efficiency, strengthen alignment, and optimize ROI.Build and mentor high-performing teams that prioritize innovation, accountability, and customer advocacy.Focus Areas:Go-to-market strategy | Brand and digital transformation | Customer experience | Sustainability | Leadership development
Education
DePaul University
Master’s Degree, Journalism
2014 — 2015
DePaul University
Bachelor’s Degree, Journalism and Media Studies
2012 — 2014
University of Iowa
Journalism
2010 — 2012
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