Michelle MacDonald

WORK HISTORY

EDUCATION

SKILLS

ABOUT MICHELLE MACDONALD

Learning and development professional with experience in a diversity of learning roles including consultant, team lead, project manager, developer, designer, mentor, and coach. Human Performance Improvement Certified with a M.Ed. and B.Ed. In 2021 I won the Bravo Award (Co-operators award for top performing employees). I am a lifelong learner who is curious and constantly striving to grow my knowledge and skills. Eager to be the voice in the room who champions a learning culture and learning experiences that demonstrate measurable impact on business outcomes.Where do I stand on L&D?Learning & development is more than just a spoke in the organizational wheel. In fact, it’s the centre of the wheel, enabling a skilled workforce to move their organization toward their strategic goals. In my work, I strive to leverage learning beyond one-size fits all training events, quizzes, and check boxes, because learning is so much more! Here is what I believe we need to strive for as L&D professionals:Learning should STRIVE TO BE…- Designed for skill development and include practice of those skills so learners feel confident and more prepared to perform on-the-job after training- A holistic framework for learning that includes training, on-the-job coaching, and performance support and monitoring- Personalized by providing opportunities to learn and upskill according to specific, individual skill gaps- The responsibility of everyone: L&D, individual learners, managers, and senior managers- Learning in the flow of work through performance support, smart UX in systems, AI, and knowledge management- Able to measure performance and skill improvements related to key business metrics- A learning culture where a growth mindset is cultivated and learning is part of daily conversations with peers, and between managers and their employees.This list is just the beginning. I am learning more from my own experiences and from others in L&D. Please reach out if you’d like to have a chat. I would love to learn from your experience (because learning is also social ).