Michelle Luttrell-Godfrey

About Michelle Luttrell-Godfrey

Human Resource professional with an MBA focusing on human resources and a multitude of transferable skills. Adept at working in a fast-paced environment demanding strong organizational leadership and interpersonal skills. Highly trustworthy, ethical and discreet, committed to exceptional customer service and driven by challenges. Confident and poised in interactions with all ages and levels of individuals. Detail-oriented and resourceful in spearheading, organizing and completing projects; able to multitask effectively. Well versed with human resource functions and terminologies.

Experience

1. Senior Human Resources Business Partner

   A1 Garage Door Service

   Oct 2022 — Present · Phoenix, AZ, US

   Oversee policy and procedures for company’s West Region.• Provide guidance and support to management ensuring performance management, disciplinary actions, terminations, HR policies and procedures are completed accurately.• Managed and resolved employee relation issues confidentially and in a timely manner.• File and manage workers compensation claims in multiple states.• Respond to unemployment benefit claims and represent the company in hearings.• Collaborate with other departments and the executive team to align company objectives with HR initiatives. • Travel as needed to assist with acquiring new companies. • Develop and implement HR policies and procedures.• Provide metrics to determine retention methods.• Prepare and approve FMLA/LOA/ADA paperwork and monitor the employees leave.• Onboarding • Conduct and coordinate internal investigations.• Maintain employee files.• Ensure compliance with federal, state, and local laws.• Experience with mergers and acquisitions.

Education

• University of Phoenix

  Master’s Degree

  2013 — 2015

• Arizona State University

  Bachelor of Arts (B.A.)

  2001 — 2004