Michelle L. Mueller

About Michelle L. Mueller

Highly skilled professional with years of hands on technical and managerial experience…

Experience

1. IT Technical Architect-project Manager-technical Lead, IT Operations

   Pactiv Evergreen Inc.

   Jul 2019 — Present · Lake Forest, IL, US

   Skilled in driving large, critical and high-profile multimillion-dollar projects (current project 4.3M). Successfully leads teams to deliver solutions for IT Operations, Manufacturing, Warehousing, Financial Services, Employee Security and Engineering Departments. Develops detailed project plans that outline the tasks, timelines and resources required for systems integrations ensuring alignment with the overall business objectives. Coordinates with IT and Business Functional Leads to create a roadmap that minimizes disruption to business operations and ensures a smooth transition. Implements appropriate project management tools and methodologies to track progress, monitor risks, actions items, decisions and addresses any issues or delays promptly. Works to obtain the consensus that gets business stakeholders, internal IT organizations, and external vendors working together across diverse cultural and national backgrounds. Understands the critical purpose of accurate and thorough testing with the appropriate team members to ensure a successful implementation with minimal impact to the business. Creates comprehensive training plans to support end-users to ensure a smooth adoption of the integrated systems addressing concerns and issues promptly. Prioritizes gaining respect and motivating the team to build a strong desire to deliver a quality product within scope, on time and within budget. Takes pride in being able to work with the highly technical teams across the organization to provide a detailed scope and understands the complexity. Took the initiative to develop and implement custom interactive SharePoint project sites to provide workflow functionality which enables the team along with upper management to visualize real time detailed project metrics and status at-a-glance.

Education

• DeVry University-Illinois

  Associate's degree

Skills

• Windows
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Powerpoint
• Outlook
• Customer Service
• Software Installation
• Hardware Installation
• Troubleshooting
• Training
• Research
• Organization Skills
• Event Planning
• Budgets
• Strategic Planning
• Dedication to Continuous Improvement
• Self-Motivated Team Player
• Negotiation
• Html
• Photoshop
• English
• Project Management
• Team Building
• Process Improvement
• Business Process Improvement
• Management