Michelle L.
Product Engineering Ops leader in Analytics| Operations Center | Search Marketing | People Management | Call Center | Business Operations
- Role
- Director, Production Engineering Ops at Verizon Media
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Michelle L.
Product solutions director assembled and led a high-performing team focused on career development and meeting objectives and SLAs, resulting in a cohesive and successful team. Excels in handling complex operational issues in real time within a fast-paced environment. Extensive background in Network Operations Center, Call Center and Search Marketing experience. Familiar with supporting SAAS, specifically workflow based CRM applications, SOX adherence and execution, Jira, Splunk, Github, ServiceNow.
Experience
Director, Production Engineering Ops
Feb 2019 — Present · CA
Education
UCLA
Certificate in Project Management
2008 — 2012
Singapore Polytechnic
Diploma, Computer Engineering
1991 — 1994
University of Arkansas
Bachelors, Computer Systems Engineering
1996 — 1999
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