Michelle Kish

About Michelle Kish

Product and User Experience leader with 20+ years shaping software products that delight users and drive measurable business growth. I’ve led cross-functional teams through the full product lifecycle—from concept and discovery to global launch and scaling—across SaaS, enterprise, and consumer platforms.I specialize in- Strategic product leadership: Defining vision, roadmaps, and business cases that secure executive alignment and funding- Data and design driven decisions: Blending quantitative metrics with qualitative research to prioritize features that increase adoption, retention, and revenue- Cross-functional influence: Partnering with design, engineering, and go-to-market teams to deliver products that balance user experience with business impact- People leadership: Building and mentoring high-performing product teams, fostering cultures of innovation, and scaling processes for rapid growth.Highlights include- Driving 12 point increase in NPS by addressing long overlooked technical debt and customer reported issues- Launching and scaling three products serving top corporate clients in Intellectual Property analysis and Legal eDiscovery products- Leading product organizations of 9 through agile transformation and implementation of standards and user improvements.I’m passionate about creating products that solve real customer problems while accelerating business outcomes. I thrive at the intersection of user insight, business strategy, and technology execution—and I’m eager to bring that blend to the next challenge.

Experience

1. Beekeeper and Product Designer

   Raleigh Bee

   Jan 2024 — Present · Raleigh, NC, US

Education

• Texas State University

  Bachelor of Science - BS, Psychology

• Wright State University

  Master of Engineering - MEng, Industrial and Human Factors Engineering

• University of Dayton

  Master of Arts - MA, Experimental Psychology

Skills

• Persona
• User Interface Design
• User Experience Design
• Visual Design
• Data Analysis
• Interaction Design
• Product Design
• Experience Design
• Human Factors
• User Experience
• Usability Engineering
• Wireframes
• Human Computer Interaction
• Agile Methodologies
• Usability
• User Research
• Usability Testing
• Wire Framing
• Heuristic Evaluation
• Wireframing
• User Interface
• User-Centered Design
• Information Architecture
• Web Design
• Ethnography