Michelle Callahan

Role
Technical Consultant, Operations, Campaign Managed Services at Adobe
Location
Reading, MA, US
LinkedIn followers
500 followers

About Michelle Callahan

Solutions-oriented professional with extensive experience in customer success, digital…

Experience

  1. Technical Consultant, Operations, Campaign Managed Services

    Adobe

    Jan 2022 — Present

    At present, I work closely with the product team, collaborate with consulting, and support various management teams while contributing to the development of Managed Services for Adobe Campaign. In this role, our primary objective within Managed Services is to effectively oversee the entire lifecycle of transition events for our clients. This includes service reviews, upgrades, hotfixes, migrations, escalations, and addressing product feature requests. My responsibilities involve setting and articulating clear goals, which I subsequently report on to executive stakeholders to showcase the outcomes achieved.

Education

  • Stanford Continuing Studies

    Product Management

  • Middlesex Community College

    Continuing Studies Certificate, Technical Writing

  • University of Massachusetts Lowell

    Computer Science

Skills

  • .net
  • Ektron
  • Asp
  • Troubleshooting
  • Project Management
  • Photoshop
  • Jira
  • Javascript
  • SEO
  • Dreamweaver
  • Email Marketing
  • Wordpress
  • Microsoft Sql Server
  • Css
  • Drupal
  • Php
  • Microsoft Access
  • Saas
  • Facebook
  • Access
  • Content Management Systems (Cms)
  • Qaqc
  • Healthcare Information Technology
  • Software Documentation
  • Salesforce.com
  • Html
  • Sql
  • Splunk
  • Xml
  • Disaster Recovery
  • Technical Support
  • Cascading Style Sheets (Css)
  • Cms
  • Xslt
  • Flash
  • Java
  • Iis
  • Web Analytics
  • Web Applications

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Michelle Callahan — Technical Consultant, Operations, Campaign Managed Services at Adobe in Reading, MA, US | Unifers