Michelle Rascon

Senior Support Leader | Customer Retention, Automation & Voice of Customer

Role: Senior Manager, Customer Experience at MeUndies
Location: Los Angeles, CA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Senior Manager, Customer Experience
MeUndies
Apr 2025 — Present

Education

UCLA
Bachelor of Arts - BA

Skills

Leadership
Editing
Customer Service
Nonprofits
Community Outreach
Program Development
Sales
Data Analysis
Event Management
Fundraising
Training
Communication
Coaching
Project Management
Event Planning
Teamwork

Contact information

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Work email
m••••••••@meundies.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••60

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Current company

MeUndies

Retail Apparel and Fashion · 87 employees · Founded 2011 · Culver City, California, United States

MeUndies disrupted the $110B underwear industry when it launched the first online underwear subscription model in 2011. Founder Jonathan Shokrian identified a market gap during his own shopping experience. Nothing about underwear shopping was enjoyable - other brands were hyper-sexualized, overcomplicated, uncomfortable and inconvenient. He recognized that no one in the industry was offering their customers the experience that modern consumers expect. Jonathan started MeUndies to provide a fun and simple offering with a relentless emphasis on quality and service. Unlike many startup peers, MeUndies has seen tremendous success achieving profitability with double-digit YoY growth since. To date it has sold over 23M pairs of underwear in all 50 states and in 37 countries around the world. MeUndies offers both men’s and women’s underwear as well as socks, bralettes and loungewear.

meundies.com

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Experience

Senior Manager, Customer Experience

Education

UCLA

Skills

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