Michelle Kannampuzha
Senior Support Analyst @Megamax Services
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WORK HISTORY
Senior Support Analyst @Megamax Services
Nagpur, IN
Handling creation of interface between Brokerage module of the Freight Forwarding ERP solution CargoWise One with client system Performing analysis of business requirements, discussing with business, translating business requirements to functional solutions, creating financial quotations, UAT test scripts, workflows and EDI mapping and coordinating with various teams to facilitate creation of end to end solution.
EDUCATION
St. Joseph's Convent High School, Nagpur
SSC
S.V.P.C.E.T
B.E
ABOUT MICHELLE KANNAMPUZHA
Experienced Specialist with a demonstrated history of working in the information technology and services industry. Skilled in CargoWise One, Business Analysis, Software Documentation. Successfully handled multiple EDI Integration of CargoWise One to end Customer. Successfully set up monitoring for Client to monitor failure of certain processes in CargoWise One. Ably handled a 24*5 L2 Support team for CargoWise One and also managed regular Upgrades.
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