Michelle Irving
Client Experience and Customer Success leader, bringing forward a people-centric approach
- Role
- Senior Vice President of Customer Experience at Map My Customers
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Michelle Irving
An experienced leader, adept at building teams, processes and tools to achieve a best in…
Experience
Senior Vice President of Customer Experience
Jan 2024 — Present
Education
University of North Texas
Bachelor of Science (B.S.)
Skills
- Business Development
- Negotiation
- Energy Management
- Forecasting
- Contract Management
- Team Building
- Management
- Customer Retention
- Microsoft Office
- Sales
- Energy
- Customer Service
- Salesforce.com
- Strategy
- Microsoft Excel
- Budgets
- Leadership
- Operations Management
- Procurement
- Sustainability
- Analysis
- Training
- Customer Satisfaction
- New Business Development
- Sales Management
- Energy Conservation
- Vendor Management
- Project Planning
- Marketing
- Energy Efficiency
- Team Leadership
- Cross-Functional Team Leadership
- Public Relations
- Marketing Strategy
- Project Management
- Business Strategy
- Contract Negotiation
- Selling
- Process Improvement
- Customer Relationship Management (Crm)
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