Michelle Harrell
Director, Ticket Technology at Pacers Sports & Entertainment
- Role
- Director, Ticket Technology at Pacers Sports & Entertainment
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Michelle Harrell
I am a motivated professional in the sports industry currently working for the Indiana Pacers as a Ticket Technology Coordinator. I work with the TicketMaster products Archtics and Account Manager to ensure that our Pacers/Fever season ticket holders have a smooth ticketing process starting with purchasing all the way through scanning into a game.
Experience
Director, Ticket Technology
Mar 2015 — Present · Indianapolis, IN, US
My position is responsible for providing support to the Ticket Logistics department while we maximize the benefits of Pacers Sports & Entertainment’s ticket systems and related software to better our business, our sales reps’ experience and grow our revenue. I not only work with various departments to understand and fulfill their ticket fulfillment and reporting needs, but also use knowledge of our business, our products and sales processes to help build tools to increase a department’s and the company’s overall efficiency and productivity.
Education
North Knox High School
Academic Honors Diploma, General Studies
2004 — 2008
University of Southern Indiana
Bachelor of Science (B.S.), Sport Management
2008 — 2012
Skills
- Event Management
- Microsoft Office
- Sales
- Microsoft Excel
- Research
- Stat Crew Software
- Customer Service
- Ticket Sales
- Microsoft Word
- Multi Tasking
- Sports
- Archtics Ticketing System
- Social Media
- Organization
- Sports Management
- Event Planning
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