Michelle Guerard
Tax Associate at Intuit | Director of Community Experience at Experiencing Life
- Role
- Tax Associate at Intuit
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Michelle Guerard
My work experience includes Tax Accounting, VAT Indirect Tax Consulting, Financial Client Operations, Financial Tax Services, and Financial Planning & Analysis.In December 2023, I recieved my Bachelor\'s Degree in Finance from the University of Connecticut School of Business.I have built strong leadership, quantitative, and analytical skills through my previous job experiences, internships, and coursework. Additional skills include Microsoft Excel, Netsuite, Avalara, SQL, Power BI, CCH Axcess, CCH Engagement, Microsoft Powerpoint, Microsoft Access, Oracle, and GoSystems.
Experience
Tax Associate
Feb 2026 — Present · Miami, FL, US
Prepared and filed individual 1040 tax returns while ensuring compliance with federal tax regulations and maintaining high standards of accuracy during the 2026 tax season- Provided client advisory support by analyzing tax situations, interpreting IRS guidelines, and assisting clients in resolving complex tax-related questions throughout the filing process- Guided clients through tax preparation workflows and digital filing systems, delivering end-to-end support through video, phone, and chat channels- Conducted tax research and problem-solving to address filing discrepancies, documentation issues, and compliance-related inquiries- Troubleshot tax software and system connectivity issues, ensuring a seamless and efficient experience for clients using digital tax preparation platforms- Maintained comprehensive case documentation and client records, supporting operational compliance and continuity of service across remote support channels- Utilized collaborative technology including Microsoft 365 (Outlook, Teams, Word, Excel) and Slack to manage client cases, communicate with team members, and track workflow progress- Delivered a high-touch client experience in a fast-paced, high-volume tax season environment, prioritizing accuracy, responsiveness, and customer satisfaction.
Education
University of Connecticut School of Business
Bachelor's degree, Finance
Wethersfield High School
High School Diploma
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